Q: What should I do to get the most from my Modius over the coming weeks?

The key to success is consistency and commitment so we recommend that you use your headset for one hour every day for best results, and in conjunction with a healthy and active lifestyle. Use your headset at a time of the day that fits in with your lifestyle . Some people prefer to use it in the mornings whilst others find it easier to find time for Modius in the evenings. You may wish to try using it at different times of the day to see if you notice any differences in the effects on your appetite, cravings, sleep or energy levels. Gradually build up the power level over time (as mentioned in previous FAQs) as your body will take time to get used to the stimulation provided by the headset. If you aren't experiencing any side effects, you could try moving up through the levels so you are maximising your sessions - but only do this if you feel comfortable with the sensation. Those who are actively trying to lose weight will notice the effects quickest and we would strongly recommend this in conjunction with a healthy lifestyle. Modius should help make the process of losing weight easier by helping to reduce your appetite and cravings, and increasing your feeling of fullness when eating. If you are hitting a plateau with your weight loss, many users have reported that Modius helps them get over this and they are able to get better results than with just dieting and exercise alone. Don't fall victim to old habits! Listen to your body’s signals and res

Question 1

What do I do when I receive my headset?

Accepted Answer

In the Modius box, you will receive a headset, USB charging cable, User Manual, 150 electrode pads and 100 cleansing wipes. You should first attach the charging cable to the headset and plug into a power source so the headset can charge. When charging, you should see a solid amber light which will go out once charging has finished.

It will take approx. 3 hours for your headset to charge, depending on the type of charger you are using.

A flashing amber light when charging indicates a charging error, so click here to see the FAQ which explains how this can be resolved.

Before running your first session, you will need to download the free Modius app onto your phone or tablet device. Click either of the following links to access the app on either Android or Apple:

Android: Google Play Store Apple: App Store

When the app has been downloaded, you will need to create an account. You’ll see some videos on the app to help you get started so you can watch these either now or later. You should follow the prompts to input your height and weight, gender and date of birth. We recommend you click the button to allow alerts so that you receive session notifications and weight log reminders. They can be turned off at a later date if

Question 2

My headset won't charge / amber flashing light when charging

Accepted Answer

When charging, the headset should have a solid amber light, which will go out when fully charged.

If you are getting a flashing amber light when your headset is plugged in to charge, this indicates a problem with the battery which can be fixed by following the instructions as outlined below. This process is in effect doing a ‘trickle-charge’ to the battery (a bit like a jump-start). Please repeat these steps until the battery level reaches enough charge to display a solid amber light. You will then need to allow the battery to fully charge until the amber light turns off.

Connect your headset to the charger (or via a laptop if you didn’t receive a charger with your purchase). Allow 10 seconds. Amber should be flashing.
Hold the power button on the headset. You will hear the ‘power on’ beep. Don’t let go of the power button – keep it pressed throughout.
Disconnect the USB charging cable. Keep that power button pressed.
Reconnect the USB charging cable
Release power button. Amber light now solid – continue to charge.

Below is a video which explains how to perform the above steps:

${youtube}Headset Charging Issue | Modius Health

If you’re still unable to get a solid amber charging light after having run through the above steps a number of times, please contact our Customer Care team on team@modiushealth.com.

Question 3

How do I get set up for my first session?

Accepted Answer

When your headset has fully charged (and the solid amber light has turned off), you are ready for your first session.

Cleansing the area: You will need to use one of the alcohol wipes provided with your headset to cleanse the bony area just behind the ears (the ‘Mastoid bone’), allowing the area to fully dry before trying to attach pads.

Attaching the pads: Peel off the clear plastic from one of the pads and carefully (without touching the sticky area of the pad) attach a pad to the bony area behind each ear. The following diagram shows the area you are wanting to attach to:

We recommend waiting a few moments after the pads have been applied before attaching the cables and trying to run a session, as the warmth of the skin will help the adhesiveness of the pads build up. Place the headset on your head (the power button side goes above your right ear) and attach the cable connectors onto each pad.

Getting connected to run a session: Assuming you are already set up on the app, the phone and headset will need to be paired for the first time so they have a secure connection.

First press the power button on the headset for a couple of seconds to turn it on. You will hear a high beep.

Now open the Modius app and follow the pairing instructions on the screen to pair your headset via Bluetooth. The app will find the headset and ask you to pair so you’ll need to click t

Question 4

I'm getting a 'Check Pads' error - what should I do?

Accepted Answer

If you are getting the ‘Check Pads’ error during your Modius session, we would suggest the following:

Make sure you have wiped the area behind your ears using an alcohol wipe & leave the area to dry before attaching the pads Ensure no hairs are in the way (we recommend tying long hair back) Attach pads to the bony area behind the ears (see below image), and avoid touching the sticky area of the pads Adhesion of the pads will increase over time so leave it a few minutes before attaching the headset. It is worthwhile starting the device at a low level and build up as the higher pulse can sometimes make the pads looser initially. We strongly recommend storing the pads in their original bags and fold over to avoid the pads becoming dried out

Click here for the ‘check pads’ troubleshooting video.

If you have done all the above and are still getting the issue, try pads from a different bag to see if this makes any difference.

We hope the above tips help but please contact us (team@modiushealth.com) if you’re still having problems.

Question 5

What should I expect to feel from my first session?

Accepted Answer

The Modius headset works by stimulating the vestibular nerve. You’ll probably feel a light tingling/pricking sensation behind the ears where the pads are placed, although this usually gets less noticeable as the body gets used to it.

As the vestibular system is responsible for balance in the body, it’s normal to feel a little unsteady when wearing the headset (which is why we recommend only using it whilst seated). You will probably feel a slight rocking or swaying feeling from side to side, with the sensation often likened to that of being on a boat or as though you’ve had a glass of wine.

Everyone’s sensitivity to the stimulation will be different, and it will likely feel different across sessions too – sometimes you’ll feel it more than others, and this could be due to differences in body temperature, humidity levels, time of day, slight differences in the placement of pads etc.

If you are prone to seasickness, it’s possible that you will only be able to tolerate a very low level of stimulation, although over time the body will usually become more tolerant to it. We therefore recommend that you start on level 1 and see how you feel, only increasing the level very gradually. Give your body time to get used to the feeling. You don’t need to be at the highest level for it to be working – just stick to the level at which you can feel the swaying feeling yet it’s still comfortable for you.

[Click here](/en/article/what-should-i-do-to-get-the-most-from-my-modius-over-the-co

Question 6

What should I do to get the most from my Modius over the coming weeks?

Accepted Answer

The key to success is consistency and commitment so we recommend that you use your headset for one hour every day for best results, and in conjunction with a healthy and active lifestyle.

Use your headset at a time of the day that fits in with your lifestyle. Some people prefer to use it in the mornings whilst others find it easier to find time for Modius in the evenings. You may wish to try using it at different times of the day to see if you notice any differences in the effects on your appetite, cravings, sleep or energy levels.

Gradually build up the power level over time (as mentioned in previous FAQs) as your body will take time to get used to the stimulation provided by the headset. If you aren't experiencing any side effects, you could try moving up through the levels so you are maximising your sessions - but only do this if you feel comfortable with the sensation.

Those who are actively trying to lose weight will notice the effects quickest and we would strongly recommend this in conjunction with a healthy lifestyle. Modius should help make the process of losing weight easier by helping to reduce your appetite and cravings, and increasing your feeling of fullness when eating. If you are hitting a plateau with your weight loss, many users have reported that Modius helps them get over this and they are able to get better results than with just dieting and exercise alone.

Don't fall victim to old habits! Listen to your body’s signals and res

Frequently Read Articles

Browse All Categories