In the event that your Modius needs a reset, here are the steps to take:

Plug your Modius into a power source.
Hold the power button down on your device for 10 seconds – it will beep once after the 10 seconds, followed by a pause, then three more beeps when you’ve done this correctly.
Remove Modius as a paired device from your phone.
Re-pair your Modius to your phone by following the prompts within the app.

At this point, you should be able to use your device again.

If your Modius still isn’t working, please get in touch with our Customer Care team via email at
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