All Modius headsets come with a 12-month limited warranty which starts from the purchase date, and extends only to the purchaser of the product from our site. It does not extend to any subsequent or other owner or transferee of the product. The warranty period is not extended if we replace a warranted product.

If your headset is not functioning properly for any reason, please contact Customer Care by emailing team@modiushealth.com and they will be able to help with any troubleshooting steps and advice. If it has been determined that a Warranty Repair is required, our team will give you details on how to return your headset. For further information regarding the warranty, see our Conditions of Sale.

Should you have a headset needing repair outside of the initial warranty period, our Customer Care team will be able to advise likely costs of a repair. You can post your headset to us for review and a no-obligation quote.
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