• English

Go to website

• How long do I need to charge my Modius?

  We advise plugging your Modius into a power supply and leaving it to charge until the solid amber light goes out. A standard charge will take approximately 2-3 hours depending on the power source. Check your Modius app to get an indication of how much charge your headset has. A battery symbol will be visible when the headset is connected to the app. If you have a flashing amber light when trying to charge your headset, this indicates it is not charging properly. This FAQ(/en/article/my-heSome readers

• What do the various lights and beeps on the headset mean?

  The following table explains what the various lights and beeps on the Modius headset mean:Few readers

• How do you use Modius?

  Modius is a headset which is intended to be worn for 1 hour per day (ideally a minimum of 5 times per week) when sitting down. It is operated by the Modius app which you will need to download to your phone or tablet device. When you purchase a headset, you'll also receive alcohol cleansing wipes and electrode pads. Prior to each session, you will need to cleanse the bony area just behind the ear lobes (the Mastoid bone), leave to dry and then carefully apply one pad to each side. Allow a fewFew readers

• How can I change the units of measurement in the Modius app?

  In the Modius app, you can log your weight in either kilograms (kg) or pounds (lbs), and your height in either centimetres (cm) or feet and inches (ft & in). If you wish to change the unit of measurement, you can easily do so by going to the 'Account' tab and then into 'My Details' (Android), or 'Profile' (IOS). Go down to 'Height Units' or 'Weight Units' to select your preference, then hit 'Save' to store these settings.Few readers

• What devices is the Modius app compatible with?

  The Modius app is available on both iOS and Android and you can download it by clicking the below links: Android: Google Play Store Apple: App Store We cannot guarantee compatibility with all devices, but as a general rule the following is required: For iOS devices, the Modius app should run on any iPhone or iPad device which is iOS 9.0 or later.Few readers

• How long do I need to wear Modius for?

  Modius should be worn for 1 hour per day, and ideally at least 5 times per week for best results. Most people use their headset in the evening, although it can be used anytime - just whenever fits easiest into your schedule. The headset should be worn when seated as it is stimulating the vestibular system which is responsible for balance within the body. Once you reach your goal weight, you can reduce down your number of sessions per week to a maintenance level. Alternatively, you can take aFew readers

• What power level should I use Modius at?

  Modius has power levels ranging from 1 to 10. When starting to use your Modius, it's important not to have the power level set too high a level at the start. Even if you can't feel the sensation much, your body will still need time to get used to the vestibular stimulation provided by the headset. Everyone will have a different sensitivity to the stimulation but we would recommend starting at no higher than level 3 for your first five sessions and only increase very gradually over timeSome readers

• How can I avoid side effects?

  Firstly it's important to note that the vast majority of people use Modius without any side effects whatsoever, and most find the stimulation provided by the headset to be a relaxing experience. The vestibular system gets stimulated naturally during many everyday activities such as skipping, jumping, trampolining etc. Even the action of rocking a baby to sleep is vestibular stimulation. Modius is delivering stimulation of the vestibular system by a pulsing to the area behind the ears whereVery popular

• When should I use Modius?

  Due to the gentle, rocking sensation that vestibular stimulation produces for many people, Modius should not be worn during physical activity as safety concerns could arise. In particular, it must never be used when driving a car or bike, or operating heavy machinery. In general, we recommend using Modius while sitting down and at a time that fits with your daily routine. Many users find it best to do their Modius session in the evening (vestibular stimulation has been linked with improved qualSome readers

• Can two people use the same headset?

  Although the headset is not locked to one individual, it is limited to 1 hour per day (or in reality per 16-hour time period to allow flexibility in your day). If you wish to share with another person, you could either use the headset for 30 mins each or use for the full hour on alternate days.Some readers

• Can you walk about, drive, cycle, etc while using Modius?

  No, as it activates the vestibular nerve which is responsible for balance, we recommend you enjoy your Modius session whilst sitting down.Few readers

• Do I still need to diet and exercise?

  Absolutely! Modius was created to make the process of losing weight easier and more enjoyable. We therefore recommend that you use Modius to compliment your efforts so helping you curb your appetite and conquer your cravings, whilst increasing your sense of fullness. There is no substitute for nutritious eating habits and regular physical activity of course, and as a company founded by doctors, we fully advocate this. The key to losing weight is through a healthy diet and exercise so, whenFew readers

• Does Modius have to be attached behind my ears?

  Yes, the gel pads for the Modius headset must be applied behind your ears. This is the only place the device has been specifically tested, and the only place it will produce the desired effect of stimulating your vestibular nerve. You must never apply it anywhere else on the body, particularly on the head or chest.Few readers

• How do I know if my pads are in the right place?

  Once your skin is clean and dry after using one of our supplied wipes, you are ready to stick your pads in place. You should place the pads in a hair-free area along the mastoid bone behind your ear, as indicated in the following image: To help illustrate this for you please watch our video below which explains pad placement in more detail. ${youtube}[Check Pads Troubleshooting | ModiusSome readers

• How long will it usually take to notice results?

  Many users report noticing a reduction in their appetite and cravings for carb and sugary foods from as early as week one, although for others it can take a few weeks. Everyone is different so do not be alarmed if you aren’t seeing results quickly. It has probably taken a number of years for weight to be put on and so it will take time for this to be lost. On average our users have reported changes in their measurements and weight loss between weeks 6 – 12 while regularly using the headset (at lPopular

• How many wipes and pads are supplied with my headset?

  We supply you with 100 wipes and 150 pads – enough for normal usage for approximately three months. Further supplies of pads and wipes are available to purchase via our online shop here.Few readers

• How much weight can I expect to lose?

  This is a question without an exact answer. Every individual responds to Modius differently, and it depends on how much you weigh when you begin using the headset. In a four-month clinical study, participants demonstrated an average fat reduction of 8% with the highest being 16%. As the scales are not the best indicator of success, we encourage users to take body measurements at the start of their Modius journey.Few readers

• What happens when I stop using Modius?

  Once you reach your target weight, you might find that you can decrease the number of sessions required each week. We’ve recently started an extensive study that will follow 40 people for one year while they use a headset. We are excited to report back our detailed findings on the long-term effects of vestibular stimulation at the conclusion of this study!Few readers

• What is the recommended period of time you need to use Modius?

  A full Modius session lasts 1 hour. We recommend that you use your Modius headset for 1 hour per day, everyday, until you achieve your weight loss goal. Once you reach your desired weight you can then reduce how often you use Modius to a maintenance level of a couple of sessions a week.Some readers

• What platforms does Modius support?

  Modius can be used with operating systems Android 5.0 or higher and/or iOS 9 or higher on both smartphones and tablets.Few readers

• How often do I need to use Modius?

  We recommend that Modius is used for one hour per day, at least 5 days per week. It will take time to see results - some notice effects within a few days or weeks, whilst for others it can take longer. Modius is not a quick fix so consistency is key.Few readers

• Where can I find the Modius user guide?

  Below, you can find our latest user guides Brazilian Bulgarian(https://s3-eu-west-1.amazonaws.com/modiushealth-static/user_guides/Modius-IFU-Rev1.0-22.3.18_BG .pdf) Croatian Czech [DFew readers

• Will more than one person be able to use the same device for an hour each day in the future?

  In the future, we would like to add this functionality to the app and this is on our development plan. At present, however, each headset can be used for a maximum of one hour a day. Should you wish to share the headset with a 2nd person, you could split the 60 minutes between you or else each person use the headset on alternate days.Few readers

• Can I use Modius for more than 1 hour per day?

  Due to regulatory reasons, there is a restriction within the Modius headset which means it is limited to one hour of use per day. In reality, this is per 16-hour time period to allow flexibility in your day.Some readers

• How should I take care of my Modius headset?

  Your Modius headset should ideally be stored in either the protective carry case or the box it came in when not in use. When lifting the headset, it should be held by the headband section and not by the cables. Please take care when putting on and taking off your Modius headset. When putting on your headset, we would recommend applying the pads first, and then connecting the cables. **Take particular care when removing your headset at the end of your session to avoid damage to the cFew readers